Principles of Root Cause Analysis

Programme Coordinator: Lulanie Swanepoel
Course Level
Course Level Supplementary
Duration
One Day
OVERVIEW & OBJECTIVES

By attending this one-day course, delegates will be provided with an overview of problem solving and root cause analysis methodology, methods of how to perform root cause analysis and common mistakes when performing root cause analysis and corrective actions.

Delegates will explore the methods for interpreting root cause analsyis data, how to manage the data and how to communicate and display the data to the stakeholders who need to review it. Case studies will demonstrate the practical application of root cause analysis.

Course Objectives 

  • To equip delegates with knowledge of root cause analysis methodology and models
  • Improve problem solving effectiveness
  • Encourage the ability to provide problem-solving support
  • To educate delegates in ways to integrate the Root Cause Analysis process into everyday operations
  • To use the Root Cause Analysis Process to help drive an improvement in the working culture
OUTLINE
  • Definitions and background
  • Regulatory issues
  • Defining the problems
  • Analysis methods
  • Models for Root Cause Analysis
  • Common Mistakes
  • Data interpretation, management and communication
  • Integrating Root Cause Analysis
  • In-class exercises and case studies
  • Practical application

A certificate of attendance will be issued once the course has been successfully completed.

ENTRY LEVEL REQUIREMENTS
Delegates must be comfortable communicating in English and need suitable reading and writing skills.
LANGUAGE
Presented in English
WHO SHOULD ATTEND
  • Food Safety Managers
  • Food Safety Auditors
  • Technical and Quality Managers
  • Process/Product Development Managers
  • Anyone who is involved in corrective action investigation
COURSE DATES & ENROLMENT

Due to the COVID-19 pandemic and subsequent lockdown, we are not currently running face-to-face training. However, a number of our courses are running online - either by way of webinar-style training or learn-at-your-own-pace courses. Get in touch with our team via the link below to discuss training availability and options to suit your needs.

GET IN TOUCH

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